Privacy policy
This Privacy Policy describes how A A Enterprises, trading as “House of Niash”, collects, uses, discloses and protects your personal information when you visit, use or make a purchase from our website and online store. By using our site, you consent to the practices described in this Policy.
1. Information we collect
We may collect the following categories of information:
Identity and contact data: name, billing and shipping address, email address, phone number.
Order and payment data: products purchased, order value, transaction date and time, limited payment details (full card data is processed by payment gateways and not stored by us).
Technical and usage data: IP address, browser type, device identifiers, time zone, pages viewed, and actions taken on our site.
Communication data: enquiries, reviews, feedback, and messages sent to us.
We may also use cookies and similar technologies to remember your preferences and measure website performance.
2. How we use your information
We use your personal information to:
Process and fulfil your orders, including arranging shipping, and providing order confirmations and invoices.
Communicate with you regarding your orders, enquiries, and customer service requests.
Improve and optimise our website, products, and services, and analyse how customers browse and interact with the site.
Send you marketing communications, offers, and updates where permitted by law and, where required, with your consent.
Detect and prevent fraud, abuse, or security incidents, and comply with legal obligations such as tax and accounting rules.
3. Legal bases (where applicable)
Depending on your location, we may process your information under the following legal bases: performance of a contract (to fulfil your order), compliance with legal obligations, our legitimate interests (for example to improve services and prevent fraud), or your consent (especially for optional marketing or certain cookies).
4. Sharing your information
We may share your personal information with:
Shopify and other service providers that power our online store, hosting, and technical infrastructure.
Payment processors and banks to process secure payments.
Courier and logistics partners to deliver your orders.
Analytics and marketing service providers to understand site usage and improve advertising, where permitted.
Professional advisers and authorities where required by law, court order, or legal process.
These third parties are expected to use your information only for the services they provide to us and in accordance with applicable privacy laws.
5. International transfers
Some of our service providers may be located outside India and your personal information may be transferred to and processed in other countries. We take reasonable steps to ensure that such transfers comply with applicable data protection laws and that your information remains protected.
6. Data retention
We retain your personal information only for as long as necessary to fulfil the purposes for which we collected it, including for legal, accounting, or reporting requirements. Order‑related data is generally retained for the period required by tax and commercial laws; browsing and analytics data may be retained for shorter or longer periods in aggregated or anonymised form.
7. Security
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure or destruction (for example secure servers, encryption where appropriate, and restricted access). However, no method of transmission or storage is completely secure and we cannot guarantee absolute security.
8. Your rights
Depending on your jurisdiction, you may have rights to:
Request access to the personal information we hold about you.
Request correction or updating of your information.
Request deletion of your information, subject to legal retention obligations.
Object to or restrict certain processing, including direct marketing.
Withdraw consent where processing is based on consent, without affecting prior lawful processing.
To exercise these rights, please contact us at houseofniash@gmail.com with sufficient details to identify you and your request.
9. Cookies and tracking
We use cookies and similar technologies to enable core site functionality, remember your preferences, and analyse traffic. You can control cookies through your browser settings; however, disabling cookies may affect certain features such as the shopping cart and checkout. Some third‑party analytics or advertising tools we use may also set cookies; you can manage preferences using their opt‑out options where available.
10. Third‑party sites
Our website may contain links to third‑party websites or services that are not operated by us. We are not responsible for the content or privacy practices of such third parties, and we encourage you to review their privacy policies separately.
11. Children’s privacy
Our services are not directed to children under 18 years of age and we do not knowingly collect personal information from children. If you believe that a child has provided personal data to us, please contact us so we can take appropriate steps to delete such information if required.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons. The updated policy will be posted on this page with a revised “Last updated” date; your continued use of the site after any changes constitutes acceptance of the updated policy.
13. Contact us
If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your rights, please contact us at:
Email: houseofniash@gmail.com
Phone: +91 9971246922
Postal address: A A Enterprises, Near Panchsheel Club, Mayfair Gardens, Hauz Khas, New Delhi, Delhi 110016, India.
